At Naty Plants Shop, we understand that your gardening journey begins the moment your plants arrive. That’s why we’ve designed a delivery system that combines speed, care, and flexibility to match your green needs. Whether you’re creating a pollinator-friendly paradise with our native species or establishing privacy with our lush Arborvitae hedges, we ensure your plants arrive in perfect condition to thrive in your space.
Our Shipping Promise
Every plant is carefully packaged by our gardening experts using sustainable materials that protect your green friends while minimizing environmental impact. We monitor weather conditions to schedule optimal shipping times and include detailed care instructions with every order.
Shipping Options Designed for Plant Lovers
Standard Shipping ($12.95)
Ideal for gardeners who want their plants quickly and securely:
- Carriers: DHL or FedEx
- Processing: 1-2 business days
- Delivery: 10-15 days after shipping
- Best for: Smaller plants like our Proven Winners® ColorChoice collection or Happy Face® Potentilla perennials
Free Shipping (Orders over $50)
Perfect for larger orders of native plants or evergreen hedges:
- Carrier: EMS
- Processing: 1-2 business days
- Delivery: 15-25 days after shipping
- Best for: Bigger purchases like our Hedges & Privacy bundles or multiple Ferns & Foliage selections
Global Reach With Local Care
While we ship to most regions worldwide (excluding parts of Asia and remote areas), we take special care with international deliveries. Our packaging is designed to maintain plant health during longer transit times, especially important for delicate varieties like our Fragrant Butterfly Bushes or Pollinator Friendly natives.
Upon Arrival: Your Plant Care Guide
When your plants arrive:
- Unpack immediately and inspect your plants
- Water if soil feels dry (check included care card)
- Allow plants to acclimate for 2-3 days before transplanting
- For hedges like Arborvitae, consider temporary shade if planting isn’t immediate
Hassle-Free Returns
We stand behind every plant we ship. If you’re not completely satisfied, you may return plants within 15 days of receipt. Our customer care team at [email protected] will guide you through the simple process.
Note: During extreme weather seasons, we may temporarily hold shipments to ensure plant safety. You’ll always be notified if this affects your order.
Ready to transform your space with nature’s beauty? Explore our Best Sellers or discover the perfect Native Plants for your region. With Naty Plants Shop, a greener world is just a delivery away.